Refund Policy

You can cancel your subscription at any time from your account Settings. Cancellation stops future renewals. You retain access to your plan's features until the end of the current billing period. There are no partial-month credits for unused time.

If you are a new subscriber and are not satisfied with Liberra, you may request a full refund within 7 days of your first charge. No questions asked. This applies to your first payment only.

Monthly renewal charges are non-refundable. If you no longer wish to be charged, cancel your subscription before the next billing date. Your billing date is shown in Settings → Billing.

If you were charged in error (duplicate charge, incorrect amount, or a charge you did not authorize), contact us immediately. We will investigate and issue a full refund if confirmed as an error.

Email us at contact@liberraai.com with:

• The email address on your Liberra account
• Your Lemon Squeezy order ID (found in your payment receipt)
• A brief description of the issue (optional for first-charge refunds)

We respond within 2–3 business days. Approved refunds are processed through Lemon Squeezy and typically appear within 5–10 business days depending on your bank.

Payments are processed by Lemon Squeezy, who acts as the Merchant of Record for all Liberra transactions. Lemon Squeezy's own terms and buyer protections also apply to your purchase.

Questions about this policy? Reach us at contact@liberraai.com.